How to withdraw funds
Withdrawals are available in the Personal account, section Withdrawal. Please notice, that only verified Clients with completed bonuses can request withdrawals. Right now we offer our Clients two types of withdrawals - manual and automatic ones.
Manual withdrawals are processed by our Financial department in their working hours. Please notice, that manual withdrawals can officially take up to 3 business days. However, our Financial department is doing their best to process all request during 1 day.
After you create a request on a certain amount, you need to wait until the request is processed. Notice, that in some payment systems you can choose the currency of your withdrawal, in that case the currency must match the one you’ve chosen during the deposit process. You can monitor the status of your request in your Personal account section Withdrawal, tab Withdrawals History. In there you can see whether the withdrawal of yours is still pending or has been already processed.
We would like to point out that you don’t need to create several withdrawal request. Moreover, our Financial department always rejects multiple request because we can never know whether those have been created by mistake or intentionally. If you decide to change the amount you want to be withdrawn, you can always contact our Support team to cancel the previous request, so you can create a new one on the whole amount you wish to be transferred to your payment system.